Hosted Based Systems

Interested in revitalizing your business communications?
With our platform, you get the tools and features you need to enhance your business for improved growth and success. Utilize countless options to take your business to the next level with a wide variety of services from Hosted PBX and VoIP to Enhanced SIP Trunking.

UC Client

Call History Call
Recording
Calling
Chat
Enterprise Contacts
Meetings
Visual Voicemail
Voicemail Transcription
Zero Configuration

Mobile Applications

With Mobile Applications, your mobile phone becomes your mobile office. Utilize features like office extension, extension-to-extension dialing, caller ID and more to increase productivity while pulling together voice, chat, video, and other services to support your mobile workforce.

Features include:

Call Recording Cloud
Extensions
Conference Calls
Enterprise Contacts
Mobile Office Extensions
Support for Softphones
Visual Voicemail with Voice to Text

Call Conferencing

Conference Bridges
3-Way Conference Call

Call Management

Attended Transfer
Auto Attendant Answering
Automatic Call Distribution
(ACD)
Barge

Music on Hold

Commercials on Hold
(by Phone Number)
Music on Hold
(Custom or Default)

Virtual Auto Attendants

Multiple Top-level Auto-Attendants
Sub-level Auto Attendants
Top-level Auto Attendants
(Always On or Time-based)

ACD Routing

Agents
Pause and Unpause Queues
Reason Codes
Tally Codes Zero Out

Origination and Termination

Domestic Origination
Domestic Termination
E911 Support
Endpoint Templates
International Termination
Shared Line Appearance
Toll Free Numbers

Reporting

Accounting and Billing Reports
Activity Reports Call
Center Reports Call
Detail Records
Call Traffic by Extension Call
Volume Graphs